CMS Hospital Quality
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Acute Care - Department of DefenseEmergency Services

NH Jacksonville

2080 Child St, Jacksonville, FL 32214

CMS Overall Rating
Not rated
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About NH Jacksonville

Ownership
Department of Defense
Emergency Services
Yes
CMS Certification Number
10013F

Department of Defense hospitals (military hospitals) provide healthcare to active duty military personnel, their dependents, and sometimes retirees.

Why doesn't this hospital have a CMS star rating?CMS only publishes an overall star rating when a hospital reports enough measures — at least three measures in at least three of the five measure groups, one of which must be mortality or safety of care. This hospital did not meet that threshold in the current data release. Not rated does not mean poor quality.

Patient Experience (HCAHPS Survey)

Based on standardized surveys sent to random patients after discharge

Mortality & Outcomes

30-day mortality rates — percentage of patients who died within 30 days of admission

Infection Control

Standardized Infection Ratio (SIR) — below 1.0 is better than the national benchmark

CLABSI Rate
N/A

Central line-associated bloodstream infection rate. A number below 1.0 means fewer infections than the national average — better than expected.

CAUTI Rate
N/A

Catheter-associated urinary tract infection rate. SIR below 1.0 = better than national benchmark. Important if you'll be in the ICU.

MRSA Rate
N/A

MRSA bloodstream infection rate. MRSA is a drug-resistant bacteria — an SIR below 1.0 means this hospital has fewer cases than expected nationally.

C. diff Rate
0.00
✓ At or below benchmark

Clostridioides difficile (C. diff) infection rate. This gut bacteria can cause severe diarrhea — SIR below 1.0 is better than the national benchmark.

30-Day Readmission Rates

Lower readmission rates indicate better discharge planning and post-hospital care

Timely & Effective Care

How consistently this hospital follows proven care processes, compared with the US average

ER Median Visit Time
121 min
▲ Better than US average (157.08 min)

Median time patients spent in the emergency department from arrival until they left, excluding patients transferred to another facility or psychiatric patients. Across US hospitals the typical (median) time is about 2.5 hours.

Left Before Seen Rate
2%
▼ Worse than US average (1.68%)

Percentage of ER patients who left before being evaluated by a provider. Lower is better — a high rate suggests the ER is overcrowded or understaffed.

Sepsis Treatment Rate
73%
▲ Better than US average (62.88%)

Percentage of sepsis and septic shock patients who received appropriate bundled care within required timeframes. Higher is better — sepsis is a life-threatening emergency where every hour counts.

Check Your Insurance Coverage

Before scheduling care at NH Jacksonville, verify it is in your insurance network. Out-of-network care can result in significantly higher costs.

Check Coverage on Healthcare.gov →

Nearby Hospitals

Other hospitals in Jacksonville and nearby ZIP codes in Florida

ASCENSION ST VINCENT'S SOUTHSIDE
JACKSONVILLE, FL 32216
★★★★★4/5
HCA FLORIDA MEMORIAL HOSPITAL
JACKSONVILLE, FL 32216
★★★★★2/5
RIVER POINT BEHAVIORAL HEALTH
JACKSONVILLE, FL 32216
Not rated
WEKIVA SPRINGS
JACKSONVILLE, FL 32216
Not rated
SHANDS JACKSONVILLE
JACKSONVILLE, FL 32209
★★★★★4/5
BAPTIST HEALTH MEDICAL CENTER - JACKSONVILLE
JACKSONVILLE, FL 32207
★★★★★4/5

Other Acute Care - Department of Defense in Florida

2 acute care - department of defense in Florida report to CMS — top rated shown first

Frequently Asked Questions

What is an acute care hospital?▼
Acute care hospitals treat patients with serious illnesses or injuries that require immediate, short-term care. Most general hospitals fall into this category.
What does the CMS star rating mean?▼
CMS rates hospitals on a 1–5 star scale based on five quality groups: mortality, safety, readmissions, patient experience, and timely care. Higher stars mean better performance across these measures.
Is a higher star rating always better?▼
Generally yes, but consider your specific needs. A 3-star hospital might excel in cardiac care while scoring lower in other areas. Look at individual metrics relevant to your procedure.
How often is this data updated?▼
CMS updates hospital quality data quarterly (January, April, July, October). Overall star ratings are updated annually, usually in August.
What is HCAHPS?▼
HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a standardized patient satisfaction survey administered to random samples of hospital patients. Results reflect real patient experiences.
How do I read the infection rates?▼
Infection rates are shown as Standardized Infection Ratios (SIR). A SIR below 1.0 means fewer infections than nationally expected. A SIR of 0.5 means the hospital has half the expected infection rate — significantly better.
Does a lower star rating mean the hospital is unsafe?▼
Not necessarily. Lower-rated hospitals often serve sicker, more complex patient populations that make outcomes harder to achieve. Consider the full picture and consult your doctor.
Are there other hospitals in Jacksonville?▼
Yes — there are 8 other hospitals in Jacksonville, FL in the CMS database. Compare all hospitals in Jacksonville to find the best fit for your care needs.

Data source: Centers for Medicare & Medicaid Services (data.cms.gov). Updated quarterly. CMS data loaded: June 2026.